The Department of Rural and Community Development intends to review its Customer Action Plan and Customer Charter in line with the public service’s Customer Charter Initiative as part of its commitment to providing a quality customer service. The Department is keenly aware of the importance of communicating its message, both externally to its clients, customers, agencies and stakeholders and internally among its staff.
To this end, a survey has been created so that we can better gauge and consequently better serve the needs of our customers. Please use Google Chrome to Access and complete the survey using this link:
The survey will remain open until 21 February 2022 at which point the results will be collated and will assist in the preparation of the Department’s Plan.